1 reviews | Active since Oct 2014
Worst service ever!!!
<p>There was no one to serve the customers at the cold meat section. I asked the one guy(worker from the bakery) to come and help but according to him he was buzy on his cellphone. I then called the manager and after I told her what happened she asked him and he said he was not on his phone. I then called another worker that saw and he admit he was on his phone. When the manager asked the worker to apologise, hesaid: I refuse!!! And she left the whole situation like that... I told her then I will go onsocial media, cause this is just unacceptable for me!! I then went on their Facebook page as well as 3 complaints on Pick n Pay website ... NO one got back to me!!!! I am shocked in the overall NO response fromPick n Pay!!!!</p>
Good day Danita,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Good day Danita,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
