MM
Makhabo M
1 reviews | Active since Sept 2010
05 Feb 2015, 12:53
Worst service ever!
I visited Pick 'n Pay Centurion mall on the 02/02/2015. I was assisted by Innocent, whose is down right rude and unprofessional. I bought my groceries and paid my municipal account and requested that a stapler from him. He informed me that they do not have a stapler. I queried this with him and with an attitude requested the lady that was packing to get me one. I asked him for the reasons he **** to me about the stapler, he gave me more attitude. I believe he is one of the managers at the branch. This means that he understands the Pick 'n Pays core principle of respecting individuals. The manner that he behaved went against this principle
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Replies (1)Pick n Pay's replyOfficial
06 Feb 2015, 08:34Hello tsubix,
Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
***
Ref Number : ***
Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
***
Ref Number : ***
Pick n Pay's reply06 Feb 2015, 08:34
Official
Hello tsubix,
Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
***
Ref Number : ***
Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
***
Ref Number : ***
