Worst service

Tried out the P&P delivery service yesterday, worst experience! 24hours later, still no order received. I call customer service and they can't help. The app shows the delivery is at my house, but alas no one is there. This happened 3 times. 5 minutes after the app states the driver has arrived, I get a message that they tried to get hold of me and I wqs not responding so the driver left, meqnwhile I was standing outside my gate the entire time. And yes the address is correct. The lady (Babalo) working in customer service refused to give me an email address that I can send a complaint to, I.then asked of I can just gp and collect my order seeing that I have already paid for the goods. I was just answered 'No'. I can go on amd on, but I think you get the picture... please do not use this service.

Still don't have my goods but they have my money...