Worst service and Attitude

I went to Picknpay at Daras Centre on the 28th January 2020 l was served by a lady called Marcia she was very rude knowing that it's not the only family store l have visited however it was the first to give me such bad attitude she just scanned and not bothered to hear what l had to say after my purchase l felt as if l was in a ****a shop even there it's better because they know customer service , l then decided to go back today it was worse l wanted a special for 79.99 which is Fish for Friday from Sea Harvest and a 1kg packet of Nature's garden American style chips of which l couldn't get the chips as they were out of stock l was helped nicely by Aartwell who took his time to assist in another department he clearly knows customer service and his colleagues in the fruit and veg sector, l then proceeded to the till spoke to the cashier she then asked the supervisor Amanda the short Indian lady l tried talking to her she didn't bother listening but she shouted at the cashier and said she must leave the till and go and look for the special when l told her l want a rain check so l can come and buy when the chips are available she dismissed me and walked away from the till bear in mind the cashier went to check the special now l had to go back get another packet of fish of which l didn't want due to the circus that was going on l met up with the cashier by the fridges then l explained she understood but clearly she's scared l can tell from her eyes l want to ask if this is what Mr Ackerman worked for as l know in company owned stores you enjoy shopping everything especially the service is great but go to a family Store a franchise they treat customers like trash

I'm so angry and disappointed l once worked for Picknpay Head office it's a shame what they are doing, Please fix it

Words can't describe the way l felt these 2 days