TS
THOBILE S
1 reviews | Active since Jul 2019
01 Dec 2019, 14:54
Worst service
Today I received the worse service ever at Emoyeni Mall, Pick n Pay. I brought my complaint to a certain lady introduced to me as the Manager who is failing to resolve my complaint satisfactorily. I really wonder what happening here. The staff, including the so called manager, seem to be very frustrated. Their morale is at the lowest. Please do something about it. I refuse to receive a service that is below par. Otherwise I am never ever shopping at Pick n Pay
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Pick n Pay's replyOfficial
04 Dec 2019, 11:25Good day Thobile,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you.
We were unable to reach your post in time due to some technical difficulties. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you.
We were unable to reach your post in time due to some technical difficulties. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Pick n Pay's reply04 Dec 2019, 11:25
Official
Good day Thobile,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you.
We were unable to reach your post in time due to some technical difficulties. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you.
We were unable to reach your post in time due to some technical difficulties. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team