1 reviews | Active since Feb 2017
Worst Service
<p>I went to Pick N Pay the Sanctuary to buy a piece of chicken for lunch. And not one single person helped me. 5 staff members walked past saying there is a customer and still no one helped me. After that I went to find a manager. No manager to be found. No one at the customer service desk and more staff members walk past me just looking at me and walking off. I'm really disappointed. Its not the first time that pick n pay has treated me like this. And I so enjoyed shopping at the Sanctuary Pick n Pay but I have a bad taste in my mouth now.</p>
Good day Carmen,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Good day Carmen,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas