TP
Tsholofelo P

1 reviews | Active since Jul 2016

23 Nov 2016, 11:56

Worst service

<p>Pick n pay diepkloof square doesn't improve their service and I must say iam very disappointed honestly first you have to be a packer whilst you don't even work there and you're not being paid for packing managers are useless to say the least I just wonder if the very same service would be rendered to someone who's not black and when you mention this it will be like you're playing the race card and fyi your manager dipuo didn't even care that I went to her personally to go and lay a complaint I can understand that she was with some woman and they were talking but the decency to acknowledge that she will attend me shortly non whatsoever even after I said it's okay I will the lodge a complaint on hellopeter clearly customer service has gone to the Dogs @picknpay Diepkloof square</p>

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Replies (1)
Pick n Pay
Pick n Pay's reply23 Nov 2016, 12:05
Official

Good day Tsholefelo,

Thank you for taking the time to write to us.

Please accept our sincere apologies for the poor service experienced at the Diepkloof store.

We value you as a loyal Pick n Pay customer and appreciate your feedback to enable us to improve on our service.

We are busy addressing this with the relevant management team.

Kind regards,

Vanitha Venketas