TB
Tiaan B

1 reviews | Active since Sept 2012

07 Jan 2016, 21:05

Worst PnP ever

As a regular PnP customer in my home town, and growing used to the high standards that is PnP, I was so glad to see Groot Brak have a PnP when visiting the town on holiday during the festive season. But what a dissapointment. I was shocked to see how dirty the the floors were. It was Brownish with mopped markings on the floor. When we got to the chocolate aisle, all the chocolates were melted. I was really shocked to see that a chain store with such high standards have a shop that look like that.

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Replies (1)
Pick n Pay
Pick n Pay's reply08 Jan 2016, 08:01
Official
Hello beukes.tiaan,

Thank you for taking the time to contact Pick n Pay and for raising your concerns

Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***

Best regards,