1 reviews | Active since May 2018
Worst Pick 'n Pay EVER
Pick 'n Pay - Brackenfell Hyper : I went to buy a few things that we needed to make a salad as I was already there. I got my few loose tomatoes and went to the scale where there was someone already weighing something for a customer. As I got to her she just simply left and I was standing there waiting...EVENTUALLY someone noticed me standing there waiting to get my 3 tomatoes weighed but nope, she also just turned around and walked away. I tried to get someone's attention and then someone weighed my tomatoes!!! That was not even the worst of everything. I get to the till and one of the cashiers colleagues is standing there chatting away! I HAD TO WORK AROUND THEM AS THEY KEPT ON CHATTING??? Really??? I am not going back there again.
*Also, so far I have yet to see a Pick 'n Pay cashier with no attitude towards their customers.
Cashier : Khungiwe Renngge
Good day ******t,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service experience at the Brackenfell Hyperstore.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Good day ******t,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service experience at the Brackenfell Hyperstore.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas