WT
Winston T

1 reviews | Active since May 2015

26 May 2015, 14:53

Worst Pick n Pay Ever

Trying to find a price here is in vein. Not a single price tag on the shelves are aligned with the products on the shelf. They are either elsewhere in the vicinity or not on the shelves at all. Every time you want to find out a price you need to compare the bar code on the product with numerous tags on the shelf to try and find out what the price is. This is simply not acceptable. The staff is very helpful, but they do not try to locate the price on the shelf, they run off and go and find it somewhere else. . . . I think they know it is a night mare to find it there. I have spoken to the supervisors about this before, but the band plays on.

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Replies (1)
Pick n Pay
Pick n Pay's reply26 May 2015, 16:43
Official
Hello WinstonThorpe,

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

We do apologise for the inconvenience caused, and for the poor customer service received.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number :***

Best regards,