WORST ONLINE SHOPPING EXPERIENCE EVER

WORST ONLINE SHOPPING EXPERIENCE EVER - they ask you to book a slot and pay for a specific slot - then - THEY DO NOT DELIVER !!!!! If you check online there is no feedback except to say that it is "processed" - when you phone their customer services number the consultants speak to you as if you are stupid phrases used "do you understand" over and over. They cannot check if an order has been delivered, they expect you to sit and wait while they escalate and then they have to wait until the other party .... gets back to them ...... this is not the way to go PicknPay there are other supermarkets out there that live up to their promises - they DELIVER unlike you do .... When I asked to speak to a manager I am told that they in an important meeting - yeah right - how convenient to always have the managers in meetings when you request to speak to one .... CUSTOMER SERVICE IS IMPORTANT PicknPay don't forget this ....