worst online experience ever

<p>this is my second time shopping at pick n pay online, my first time wasn't that bad except the bad packaging and a shortage of my order. I was refunded for the shortage hence i decided to try shopping online again. I ordered my groceries on tuesday with a delivery for saturday 11h00-12h00. I waited and waited for my order, only at 14h00 when checking my emails I saw the late delivery email. Around 5 I called customer service and was told that my order was on its way, at 6 I received a call from a driver informing me that he was on his way. It is now 9h30 and nothing. I am really disappointed by Pick n Pay. I thought I would receive the same royalty treatment I receive at Clicks when shopping online but clearly I was so wrong, With Clicks when your goods are over R300 it means your delivery is free. How I wish they were also selling groceries....</p>