TS
Tanya S
1 reviews | Active since Mar 2017
25 Oct 2025, 14:40
Worst Online App.
Honestly, the worst thing you ever introduced was this buffer fee when doing online purchases and then to top it off you have to wait a few days to get your own money back. Worst online app ever. Unlike 60 seconds, on pick n pay app you can't even change your times lots. These are reasons you will loose customers, me being one of them.
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Replies (2)TS
Tanya S's updateReviewer Update
28 Oct 2025, 09:56I am not going to go around in circles. I just won't purchase from pick n pay anymore. And you guys clearly don't care to loose a customer so have yourself a blessed day!
TS
Tanya S's update28 Oct 2025, 09:56
Reviewer Update
I am not going to go around in circles. I just won't purchase from pick n pay anymore. And you guys clearly don't care to loose a customer so have yourself a blessed day!
Pick n Pay's replyOfficial
28 Oct 2025, 12:52Hi Tanya ,
Thank you for reaching out to the Pick n Pay Customer Care Team.
We are sorry for the trouble we have caused to you with your online order.
Kindly note that that for any PnP1 app enquiries, you will need to contact our ASAP team directly with the details below:
Phone: ***Email: ***
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Thank you for reaching out to the Pick n Pay Customer Care Team.
We are sorry for the trouble we have caused to you with your online order.
Kindly note that that for any PnP1 app enquiries, you will need to contact our ASAP team directly with the details below:
Phone: ***Email: ***
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Best regards,
Pick n Pay's reply28 Oct 2025, 12:52
Official
Hi Tanya ,
Thank you for reaching out to the Pick n Pay Customer Care Team.
We are sorry for the trouble we have caused to you with your online order.
Kindly note that that for any PnP1 app enquiries, you will need to contact our ASAP team directly with the details below:
Phone: ***Email: ***
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Thank you for reaching out to the Pick n Pay Customer Care Team.
We are sorry for the trouble we have caused to you with your online order.
Kindly note that that for any PnP1 app enquiries, you will need to contact our ASAP team directly with the details below:
Phone: ***Email: ***
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Best regards,