1 reviews | Active since Dec 2016

31 Dec 2017, 10:45

Worst grocery store ever !

I went to the kiosk to exchange my soda stream gas cylinder, after waiting and waiting and waiting for the lady who was helping me to get a register she went of rudely calling for her supervisor ,waited ten minuets and she came back without the supervisor she didn't eaven tell us any thing, while waiting I try to stay calm and decided to ask her why we are still waiting she then replies " We are waiting for the supervisor" I then asked her how can it take so long for a supervisor to show up she then rudely replies " I Don't know, we are waiting for the supervisor"

I then decided to ask for my empty gas cylinder, I took it and left.

I Personally wil NOT buy by Pick n Pay ever again, because this is not the first time n had awfull service the staff can not eaven great you - yet alone stand up from their chairs The only thing they say is " Plastic ? " And continued to chat with the lady who was packing my grocerys not eaven in English she was talking in a foreign language I don't understand !

Heads up to Checkers I wil from now on only refer customers to you !

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Replies (1)
Pick n Pay
Pick n Pay's reply02 Jan 2018, 09:57
Official

Good day Dehan,

Thank you for taking the time to write to us.

Kindly accept our apologies for the poor service received.

We are addressing this this with our Management team and will revert with feedback.

Kind Regards

Anwar Mooideen