PB
Phindile B

1 reviews | Active since Nov 2021

19 Apr 2025, 13:29

Worst experience ever

Worst experience and customer service ever from the ASAP department and the Heidelburg store. How does an order take 24 hours to be delivered? I called to complain... it's another hour and a half later and the order still hasn't been delivered. No communication from the store. No apology for the delay and inconvenience. Absolutely no care in the world.

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Replies (1)
PB
Phindile B's update08 May 2025, 10:06
Reviewer Update
Hello. I wouldn't say it was resolved. The service is just terrible. That order was delivered so late that I had to cancel my plans while waiting.