Worst delivery experience and customer experience!

Don't even try to use their delivery service. Once things go wrong they do not give a @#$% about customer satisfaction. Bought ice cream, first time it was delivered on time and still edible but second time I ordered the tub of ice cream has all melted and not edible at all. I called customer care but it just keeps ringing. I also emailed but I don't think anyone responds to the emails or even looks at them. I think just better spend the time and go to the supermarket physically. Or can use Checkers or Woolies Dash, they are more reliable.