1 reviews | Active since Nov 2018
Worst customer service ever!
Worst customer service ever! Do you guys at PNP even do any work? I have called a dozen times since Monday, spent a total of 5 hours on the phone but still no-one can help!! My order was to be delivered on Monday but nobody showed up, I called the customer care line and they assured me that the driver is on its his way and will be there I called again on Tues multiple times and either got put on hold for 30 mins where the line drops automatically (this happened a few times btw) Finally I get hold of someone and they assure me my product will be delivered on Tues afternoon…still no product… I have spoken to multiple people from the PNP contact center, all assuring me that they will call me back once they locate my order, I am still waiting for their call Even their manager, Senzo, who gave me his word to contact me has not. I have spoken to an Amanda twice and a Whami who seemed very disinterested in my call PNP- Get your ducks in a row! Your customer service is absolutely pathetic! Find my order- you have my money so I want my product!
