Worst Customer Service

On Wednesday afternoon I visited PinknPay Southernwood, I shopped and discovered that you could use your Game store card to make payment. I forgot my Game card pin and contacted them telephonically to reset my pin, the transaction was declined and Game advised I entered my pin incorrectly twice and referred my pin to the ***** department. I was then directed to the supervisor's desk at the money market, upon approaching them Charity advised they would have to contact Game head office. I asked if I could contact Game and Charity said yes, when asked to give some information to the game consultant she did and I answered the rest. When I went back to the service desk Charity was gone and I asked Zeanne if she could answer the Game consultant she referred me rudely to Nondumiso who was reluctant at first but took the fone. These two people Charity and Zeanne just had a negative attitude toward me and I feel they could've been more cooperative and friendly but they weren't even concerned when R684 walked out of the door.