Worst company online!

I place an order for a Tefal Wok on special. I also add another 2 items in order to have a free delivery. Guess what: I received the 2 items but I didn't receive the Wok. I phone in (on 03/02/23) and they told me there is no stock. During the conversation with CHRISTOPHER I went online and the item was there. He told me that maybe just sold out. I told him that I placed the order few days earlier. If the item was sold out few days earlier how comes that is still available on line. He said he is going to find out and come back to me. I didn't hear from him since. Every time I order from Pick'n pay there are problems with the order. They come with all kind of excuses but never with a decent delivery. They are *********** and useless.