JG
Joel G

1 reviews | Active since Mar 2014

06 Mar 2015, 19:46

Worst attitude I have ever witness

Recently I visited the pick n pay in umlanga crescent, I went to purchase various items , I witness the assistant manager devan govender speak to his colleagues with utter disrespect , firstly iam the customer I didn't need to party to his attitude , I actually felt so bad watching him speak to another human in the manner that he did , I just stood there looking at him shocked.I know many of the staff that work in grocery stores are generally don't have the opportunities of a higher educated person , maybe he feels he can speak to people in a disgusting manner on front of a customer because his a manager.i making a point logging this report as I have never felt so embarrassed for someone else, another lady who's with me was just as shocked , if this is the caliber of people a highly respected super market employs it's jus shocking . Please send staff for adequate training on how to treat people.he should show respect for his colleagues and not speak in a disgusting manner in front of customer who there to purchase goods .customer service goes deeper then how you treat a client, staff members are also people .

0
Replies (1)
Pick n Pay
Pick n Pay's reply09 Mar 2015, 10:07
Official
Hello Joel15,

Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor customer service received.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***