JvdB
Johan van der Bergh
1 reviews | Active since Mar 2012
30 Nov 2022, 09:49
Worse service ever!!
It would be easier to get to the moon than my balance with ASAP sorted out. Due to items not being in stock, a refund was processed into my wallet. I tried to get this sent via EFT to my card account - with no luck - do not get any mails to get the process started. Then, yesterday I decided to rather use the funds and purchased some more good. The system then took the money from my Wallet but the order was never completed - now I do not have funds in my wallet and I also did not get to use it in an order. For account ***
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Johan van der Bergh's updateReviewer Update
06 Dec 2022, 12:38UID (order number) : *** ( also *** and ***)
Customers name: JA van der Bergh
Contact number: *** and ***
Date order was placed: 29/11/2022
Reason for call: Funds were debited from my wallet, but order never got completed due to a technical issue - happened 3 times and the last time the funds did not get credited back to my account
Preferred resolution: Funds refunded to my credit card account
JvdB
Johan van der Bergh's update06 Dec 2022, 12:38
Reviewer Update
UID (order number) : *** ( also *** and ***)
Customers name: JA van der Bergh
Contact number: *** and ***
Date order was placed: 29/11/2022
Reason for call: Funds were debited from my wallet, but order never got completed due to a technical issue - happened 3 times and the last time the funds did not get credited back to my account
Preferred resolution: Funds refunded to my credit card account