Worse service ever!!
Went to pick n pay this morning to buy breakfast, Pick n pay at Pan Africa mall in Alexandra township.
I then asked for cash back. Mere R150 at the till. I didn't get her name. She's was at the similar citizens/disabled persons till. She was at the 1st counter from the food court area. I got the worse service with a drawn and scary look ever from that young lady. I so people paying in cash while I was at queue, but she just said: "I don't have cash".... with extreme attitude and disrespect!! I needed only R150, not R1500. I did see the money on her till but she instated that she didn't have!! Yes we are staying at Alexandra; but that does mean we must treated like dirt!! Something needs to be done here....this is not on!!
Good day Charley,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received at the Alex Junction store.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Good day Charley,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received at the Alex Junction store.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas