AR
Alri R
1 reviews | Active since Jun 2019
12 Jun 2019, 18:46
Worms in Frozen berries!
I purchased a bag of pnp brand frozen berries only to discover worm infested berries. Not even just one kind of worm, many types. This is horrible as I have used some of the berries in smoothies and obviously hadn’t noticed it then until today when I defrosted some for pancakes.
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Replies (1)
Pick n Pay's replyOfficial
14 Jun 2019, 11:35Good day Alri Richter
Thank you for contacting us.
We acknowledge your Complaint regarding the problem you have experienced with the Pick n Pay Frozen berries . However, in order for us to follow up your complaint appropriately with the relevant PnP personnel or Supplier we require the following additional information:
Title:
Full name and surname:
Postal or residential address:
Smart shopper card number:
Name of the product:
Bar-code of the product:
Best before date:
Sell by date:
Use by date:
Production/manufacture date:
Batch number:
Quantity:
Mass/size:
Cost:
Date of purchase:
Which store was the product purchased from:
Do you still have the till slip (Yes/No): No
Will you be returning the product back to the store (Yes/No):
Please try to fill in as much of the requested details as possible.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
We apologize sincerely for the inconvenience caused by Pick n Pay.
Should you have any further questions or queries please feel free to give us a call on the number provided below.
We can be contacted during the following office hours.
Monday - Saturday 08:00 - 19:00
Sunday & Public Holidays 09:00 - 17:00
Our Contact number is ***
Kind Regards,
Pick n Pay Team
Thank you for contacting us.
We acknowledge your Complaint regarding the problem you have experienced with the Pick n Pay Frozen berries . However, in order for us to follow up your complaint appropriately with the relevant PnP personnel or Supplier we require the following additional information:
Title:
Full name and surname:
Postal or residential address:
Smart shopper card number:
Name of the product:
Bar-code of the product:
Best before date:
Sell by date:
Use by date:
Production/manufacture date:
Batch number:
Quantity:
Mass/size:
Cost:
Date of purchase:
Which store was the product purchased from:
Do you still have the till slip (Yes/No): No
Will you be returning the product back to the store (Yes/No):
Please try to fill in as much of the requested details as possible.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
We apologize sincerely for the inconvenience caused by Pick n Pay.
Should you have any further questions or queries please feel free to give us a call on the number provided below.
We can be contacted during the following office hours.
Monday - Saturday 08:00 - 19:00
Sunday & Public Holidays 09:00 - 17:00
Our Contact number is ***
Kind Regards,
Pick n Pay Team
Pick n Pay's reply14 Jun 2019, 11:35
Official
Good day Alri Richter
Thank you for contacting us.
We acknowledge your Complaint regarding the problem you have experienced with the Pick n Pay Frozen berries . However, in order for us to follow up your complaint appropriately with the relevant PnP personnel or Supplier we require the following additional information:
Title:
Full name and surname:
Postal or residential address:
Smart shopper card number:
Name of the product:
Bar-code of the product:
Best before date:
Sell by date:
Use by date:
Production/manufacture date:
Batch number:
Quantity:
Mass/size:
Cost:
Date of purchase:
Which store was the product purchased from:
Do you still have the till slip (Yes/No): No
Will you be returning the product back to the store (Yes/No):
Please try to fill in as much of the requested details as possible.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
We apologize sincerely for the inconvenience caused by Pick n Pay.
Should you have any further questions or queries please feel free to give us a call on the number provided below.
We can be contacted during the following office hours.
Monday - Saturday 08:00 - 19:00
Sunday & Public Holidays 09:00 - 17:00
Our Contact number is ***
Kind Regards,
Pick n Pay Team
Thank you for contacting us.
We acknowledge your Complaint regarding the problem you have experienced with the Pick n Pay Frozen berries . However, in order for us to follow up your complaint appropriately with the relevant PnP personnel or Supplier we require the following additional information:
Title:
Full name and surname:
Postal or residential address:
Smart shopper card number:
Name of the product:
Bar-code of the product:
Best before date:
Sell by date:
Use by date:
Production/manufacture date:
Batch number:
Quantity:
Mass/size:
Cost:
Date of purchase:
Which store was the product purchased from:
Do you still have the till slip (Yes/No): No
Will you be returning the product back to the store (Yes/No):
Please try to fill in as much of the requested details as possible.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
We apologize sincerely for the inconvenience caused by Pick n Pay.
Should you have any further questions or queries please feel free to give us a call on the number provided below.
We can be contacted during the following office hours.
Monday - Saturday 08:00 - 19:00
Sunday & Public Holidays 09:00 - 17:00
Our Contact number is ***
Kind Regards,
Pick n Pay Team