CK
Candice K

1 reviews | Active since Sept 2018

09 Sept 2018, 09:00

Worm infested frozen berries!

I bought a bag of fresh frozen berries from the Pick N Pay and opened it a day later to find worms in it! This is fresh frozen berries that I ALWAYS BUY at Pick n Pay! I add these to my smoothies and am absolutely disgusted! How can the frozen food which is said to be the freshest, healthiest and cleanest be infested with worms? I will never buy here again! Pick n Pay needs the Health and Safety department to inspect their produce!

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Replies (1)
Pick n Pay
Pick n Pay's reply10 Sept 2018, 11:17
Official

Good day Candice Kruger,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the poor product quality and inconvenience caused. We are busy addressing this with our Corporate Brands team through your Facebook complaint.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Thabisile Macuacua

Best regards,