SN
Siyavuya N
1 reviews | Active since Apr 2020
19 Apr 2020, 17:35
WON'T SELL ME AN ELECTRIC BLANKET - EVEN THOUGH IT'S AN ESSENTIAL ITEM NOW!
The Pick N Pay store at Century City refused to sell me an electric blanket even though it's regarded as an essential item now.
They sold the same item to a friend of mine who just used a different till - without an issue!
Your employees are clearly confused and don't know what they're allowed to sell or not!
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Replies (1)
Pick n Pay's replyOfficial
20 Apr 2020, 15:54Good day Siyavuya,
Thank you for choosing Pick n Pay.
Please accept our apologies for the delay in response and any inconveniences caused to you.
We have been advised by our Regional Offices that they have contacted you to assist with your complaint.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
We appreciate your patience and understanding at this very difficult time.
Kind regards,
The Pick n Pay Team
The Pick n Pay Team
Pick n Pay's reply20 Apr 2020, 15:54
Official
Good day Siyavuya,
Thank you for choosing Pick n Pay.
Please accept our apologies for the delay in response and any inconveniences caused to you.
We have been advised by our Regional Offices that they have contacted you to assist with your complaint.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
We appreciate your patience and understanding at this very difficult time.
Kind regards,
The Pick n Pay Team
The Pick n Pay Team