AW
Anso W

1 reviews | Active since Nov 2015

27 Nov 2015, 09:30

Wonderfully helpful

We are moving at the end of the month and needed boxes. I arranged with a certain Spar branch to keep boxes for me and when I arrived there a glorified shelf packer was so snotty and nasty with me and I left there without any boxes. <br> <br> Feeling quite unsettled after this incident I went to my local PnP branch (Soneike). I spoke to a man, Joey, who was so kind and helpful. He not only helped me straight away but told me to come the next morning and he will give me more boxes. I went the next morning and even with their Black Friday sale going he recognized me and immediately arranged for the extra boxes to be brought to me. <br> <br> Thank you Joey for being such a wonderfully pleasant person. For this alone I will always be a customer at PnP Soneike.

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Replies (1)
Pick n Pay
Pick n Pay's reply27 Nov 2015, 09:53
Official
Hello ANSO123,

Thank you for your communication about the customer service received.

We really appreciate this feedback and hope you have many happy return visits to our stores.

Your comments have been brought to the attention of senior management responsible.

Kindest regards

Marise Brown

Ref Number : ***

Best regards,