Withdraw money

I didn't want to shop at Pick n Pay Cape Gate any more, because when you want to withdraw money, they NEVER have. After 3 months NOT shopping with them any more, I decided to go back and see if things have improved. But NO, still the SAME! I told the cashier I want to withdraw money, she asked how much. I told her the amount, she said she doesn't have that amount of money in her till. I asked her to get the supervisor to bring her money so that I can withdraw the amount I need. Her answer to me is the store doesn't have money! I mean really???? I had to swipe my card twice, 1 st to pay for my groceries and for her to open the till to see how much money she had. And again n to withdraw money. I asked to see the manager. They called him/her several times over the pa system. After 15 minutes, I have decided to leave.The store Manager Rene Regan, didn't bother to show up, nor did a \Chris"whom they also called. I asked the lady what is the store Managers name and surname"