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Nathan R

1 reviews | Active since Sept 2016

16 Jun 2018, 07:32

Windmeul eggs/ James the Freeranger/ Pick n Pay Rotten Deal

Not only is this the first time in my life that i have actually got multiple ROTTEN EGGS in a punet, this being 3 days before the BB date on the box, and as usual does slack retailer Pick n Pay never alert you to upcoming expirations, but on research one finds this is a subsidiary of Windmeul eggs which is cleverly rebranded to pull the wool over your eyes and think you are getting a freerange product but actually are buying from a huge egg corp. that mass produces eggs of all 'sorts'

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Replies (1)
Pick n Pay
Pick n Pay's reply18 Jun 2018, 12:11
Official

Hi Nathan,

Thank you for taking the time to address your complaint with us.

Please accept our sincere apologies for the inconveniences caused to you.

We have tried calling you on *** however you were not available therefore a voice message was left for you.

We have passed you feedback to our buying team however we are unable to address this complaint with the relevant store as yu have not provided us with a store name.

Please email your complaint to *** with the store name to enable us to address your complaint with our management team.

We value you as a Pick n Pay customer and are committed to improve continually on our service levels.

Kind Regards,

Vanitha Venketas