PB
Philip B

1 reviews | Active since May 2016

09 Apr 2015, 08:53

WIll not refund for goods not deliveredx2

Dear Ricardo/Online Shopping,<br> I bring to your attention that the credit that was supposed to take place has not been received!<br> I have the credit note but have not received the R156.97 refund into my credit card.<br> Please advise, this is concerning. Credit note without actually performing the refund, or please advise where this refund was paid to.<br> Order *** - ***<br>

0
Replies (1)
Pick n Pay
Pick n Pay's reply09 Apr 2015, 11:12
Official
Hello phil622,

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

We do apologise for the inconvenience caused, I have re-escalated your complaint to the relevant personnel; you will receive feedback in due course.

Yours Sincerely

Marise Brown

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