Will never order from PNP or their App

I have ordered from PNP Asap app just after 15:00. Where it showed it would still be delivered before 17:00 today. The moment I placed my order and paid, it changed the order to tomorrow between 08:00 and 08:30. Then it changed again from between 07:30 and 08:00.

But till about 16:00 it showed on the home page if u order it will be delivered before 17:00.

I tried to immediately cancel my order and get a refund to no avail. You can't cancel the order on the app. I then phoned *** number for the asap department but if you hold it eventually says "please press 1 to leave a voice message." I then phoned the PNP who normally delivers but they couldn't help me. I then phoned another pnp customer care number but they said they don't deal with the order number i gave her i must phone ***. I have phoned this number approximately 9 times now. One of which I phoned them for option 6 - customer care. They couldn't help said it must be the asap department. The lady took my details and said she will give it to them, and transfered me. After about 5 minutes like all of the other calls to the asap department it says "press 1 to leave a voicemail" I have left 2 voicemails for someone to phone me and an email on the app.

The all of a sudden i received an sms and an email "Hi, your PnP call *** has been completed, we appreciate your continued support, if we can be of any more assistance please feel free to contact us again!", but the joke is i have not spoken to anyone.

I don't even think I would ever get a response from anyone. I would also not be able to wait for my delivery as i can't be late for work so they will have to bring it to my work which is at least still in the same town. But i used almost R60 of my airtime for a useless service.