LVR
Lee-Andra Van Rooyen

1 reviews | Active since Sept 2013

03 Jun 2018, 11:31

Will lose a client to make profit.

Pick n Pay has a special on the Saleti Brown Sugar 2kg at R21. 99. I was not aware of the special untill today. When I went to the store to request for the sugar and I was told there is not stock. I had then requested to speak to the store manager to ask if I can get it at the same price when they do have stock. He basically give me the middle finger. He told me "that when he orders stock that I cannot give it at the same price cause when he orders stock he won't get it discounted and I would have to pay the normal price. Keep in mind that I spend thousands of Rands at this store who doesn't want to keep a client happy or who doesn't have any customer service.

0
Replies (2)
Pick n Pay
Pick n Pay's reply03 Jun 2018, 12:04
Official

Good day Lee-Andra,

Thank you for taking the time to write to us.

Kindly note that we are addressing your concerns with our Management team and will revert with feedback.

Please accept our apologies for any inconvenience caused.

Kind Regards,

Anwar Mooideen

LVR
Lee-Andra Van Rooyen's update03 Jun 2018, 12:13
Reviewer Update
Thank you for the speedy response cause I really want 9pkt of that sugar at R21. 99