Why were my things hidden???? Why?!!! This should STOP!

I went to Pick n Pay Maponya mall on Saturday to buy my kids a few things. I walked in with a full trolley as I was doing my winter shopping from another retail store which I won't mention! I asked the lady at the parcel counter if I should leave the whole trolley as it's full of plastics, she insisted that I take every single plastic out and she will place it in the parcel holder for me. Which I did with no fuss. After paying for the items I was purchasing I went to collect my parcels only to find them scattered and some hidden! The lady literally gave me back TWO of my items and insisted that I only left those! She didn't even have a name tag on and was so loud and arrogant! I asked if they're trying to ***** my items but they insisted that I only left two plastics! It took me taking out a receipt to show them all I bought, only when I was getting louder did they start giving me my items... Literally ONE PLASTIC AT A A TIME! STILL INSISTING THAT I DIDN'T LEAVE ALL THOSE PLASTIC! MY THINGS CAME FROM ALL CORNERS INSTEAD OF THE PARCEL SPACE GIVEN TO ME! WHY WAS MY GROCERIES HIDDEN???? IS THAT WHAT THEY DO WHEN PEOPLE LEAVE ALOT OF PLASTICS? HIDE THEM AND HOPE THE CUSTOMER WONT REALIZE? IM HIGHLY DISAPPOINTED AND VERY ANGRY BECAUSE IT TOOK 30 MINUTES TO GET EACH AND EVEY ITEM BELONGING TO, THEY KEPT DISAPPEARING WITH MY RECEIPT AND BRINGING THINGS ONE BY ONE FROM GOD KNOWS WHERE THEY WERE HIDDEN!

PLEASE BECAREFUL AND BE SURE TO MAKE SURE THAT YOU HAVE A RECEIPT OF YOUR ITEMS BEFORE LEAVING THEM AT PICK N PAY PARCEL COUNTERS! MY THINGS WERE NEARLY ******! I USED MY LAST BURSARY MONEY TO BUY THOSE THINGS, EVEN WHEN I TOLD THEM, THEY KEPT INSISTING THAT I DIDNT LEAVE MORE THAN TWO PLASTICS! ALL FIVE OF MY PLASTICS WERE RETURNED AFTER I CAUSED A SCENE AND PROVIDED A RECEIPT! THIS UTTER BULL!