SN
Sanele N
1 reviews | Active since Jul 2012
26 Apr 2022, 20:02
Why call it ASAP
I ordered online around 3, order was accepted and scheduled for delivery at 17:30. It is now 20:00 and driver is on his way or claim to be on his way. Why do we consistently get bad service from asap.
Helpful (0)
Replies (3)0
Replies (3)
Pick n Pay's replyOfficial
04 May 2022, 11:28Hi Sanele,
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the poor online shopping experience via Asap.
We are busy addressing this complaint with the Asap Management Team however we do require the order number to enable our team to provide us with feedback.
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist" Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the poor online shopping experience via Asap.
We are busy addressing this complaint with the Asap Management Team however we do require the order number to enable our team to provide us with feedback.
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist" Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Best regards,
Pick n Pay's reply04 May 2022, 11:28
Official
Hi Sanele,
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the poor online shopping experience via Asap.
We are busy addressing this complaint with the Asap Management Team however we do require the order number to enable our team to provide us with feedback.
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist" Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the poor online shopping experience via Asap.
We are busy addressing this complaint with the Asap Management Team however we do require the order number to enable our team to provide us with feedback.
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist" Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Best regards,
SN
Sanele N's updateReviewer Update
04 May 2022, 11:41***
SN
Sanele N's update04 May 2022, 11:41
Reviewer Update
***
Pick n Pay's replyOfficial
05 May 2022, 11:43Hi Sanele,
We have forwarded your complaint to the Asap Support Team for assistance.
Kind regards,
The Pick n Pay Team
We have forwarded your complaint to the Asap Support Team for assistance.
Kind regards,
The Pick n Pay Team
Best regards,
Pick n Pay's reply05 May 2022, 11:43
Official
Hi Sanele,
We have forwarded your complaint to the Asap Support Team for assistance.
Kind regards,
The Pick n Pay Team
We have forwarded your complaint to the Asap Support Team for assistance.
Kind regards,
The Pick n Pay Team
Best regards,