GK
Gosa K

1 reviews | Active since Feb 2017

02 Feb 2017, 13:08

WHOLESALERS AND CASH AND CARRY MIGHT BE BETTER COMPARED TO PICK N PAY

<p>I have just bought a Chelsea bun at the world wear Pick n Pay today and it is STALE. This is not the first time this happens the last time I went back to return it and there were no Chelsea buns available to exchange so they refunded me. I really felt like eating one today after a long time and was disappointed after a bite. I still have it they can come to collect it.</p> <p>Pick N Pay does not cares about best customer service anymore. In 3 months I had 3 unhappy experiences in different store. 1 Pick n pay Blackheath the apples were not in a great nor good condition. 2. Pick n pay Maponya the cucumber I bought was rotten on the other end as I bought it on the 21/01/2016 and it was best before 21/01/2016. So disappointed it is not even funny anymore. 3. Today’s case. I rest my case about your stores. I even have photo of 2 incidents.</p> <p>I wonder what happens with the customers who cannot speak they mind or have access to internet I really feel sorry for them. Maybe cash and carry might be better than pick n pay.</p> <p> </p> <p> </p> <p> </p> <p> </p>

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Replies (1)
Pick n Pay
Pick n Pay's reply02 Feb 2017, 13:49
Official

Good day Gosa Kgwadi,

Thank you for taking the time to address your concerns with us.

Please accept our apologies for the poor product quality.

We are addressing your concerns with our Corporate Brands Team. An email has been sent to you from our team requesting more information.

Kindly respond to the email with necessary information to enable our team to investigate further.

We value you as a Pick n Pay customer and welcome your feedback to improve our services.

Kind regards

Vanitha Venketas