1 reviews | Active since Aug 2018
Where must we shop with our babies
I was at a Pick n Pay key west mall to pay some bills and had a 5 month old baby with me so I decided to put her in a baby trolley. Upon my departure I was not allowed to exit the store using a baby trolley. The security at the door told me the reason for that is because they only have 5 baby seat trollies and they always lose them. So how is that suppose to be my problem? So what will happen if I go there to do my grocery shopping with the baby? How inconvenient. Why have baby trolleys if we can't use them. I avoid shopping at Shoprite right next to where I stay because they don't have baby trolleys and I drive all the way to a Pick n Pay for baby trolleys and now I'm not allowed to use them. I must say, Pick n Pay Key West is the only store with this problem. All the other Pick n Pay stores I've been at don't have this problem
Good day Masechaba Ndlovu,
Thank you for taking the time to write to us.
Please accept our apologies for the inconveniences caused to you.
We are busy addressing this incident with our regional management team.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Thabisile Macuacua
Good day Masechaba Ndlovu,
Thank you for taking the time to write to us.
Please accept our apologies for the inconveniences caused to you.
We are busy addressing this incident with our regional management team.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Thabisile Macuacua
