RA
Renee A
1 reviews | Active since Mar 2009
15 Jul 2015, 16:47
where is the meat and bread??
Hi I phoned online customer support a month ago about the fact that there is so little meat available online. I would like to buy all my meat online but I cannot - there is no pork at all, very little lamb and no free range chicken, to mention a few. The person I spoke to said she would discuss this with her manager and revert. Didn't happen. I have also complained about the unavailability of wholewheat bread a number of times - no improvement. Every time I go to editing my order, it tells me there is even less bread than when I started. There are also some categories of goods which are totally unavailable - very irritating.
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Replies (1)Pick n Pay's replyOfficial
16 Jul 2015, 08:12Hello reneeaus,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Pick n Pay's reply16 Jul 2015, 08:12
Official
Hello reneeaus,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
