TA
Tracey A

1 reviews | Active since Sept 2012

04 Sept 2018, 19:15

Where is the chicken

I was at pick n pay soneike 3 days in a row. I asked management when the filler chicken will be in they said Monday, Monday evening I got to the store only to be told by management again it comes in on Tuesday afternoon then Tuesday evening I get to store to get told sorry we don't have fillets. I was at store thrice looking for chicken and get told tomorrow, tomorrow!! Very frustrating rushing home from work and I needed to cook and there was no chicken. I would like to pick n pay to find out when they getting chicken and to be reimbursed for the inconvenience of going to store thrice I could of gone to so much pick n pays on the way home yet I chose the one opposite my house because it's my family store.

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Replies (1)
Pick n Pay
Pick n Pay's reply05 Sept 2018, 13:36
Official

Good day Tracey,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the out of stock product.

We are busy addressing this with our management team.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Vanitha Venketas