WHERE IS MY MONEY????

Item: Pick n Pay
Rating: 1

Yesterday I lodged a complaint on Hellopeter regarding a payment of R 2000.00 made by myself which has not been allocated to my account therefore the money is no where... This prompted a written response from Pick n Pay. No one has called me nor has anyone helped me. Someone on fb messaged me yesterday but would not give his/her name nor a contact number that i could call.. In other words no one is taking ownership of this problem. Do I need to lay a charge of theft against Pick n Pay in order to get a proper response from them?? Truly disgusted!!

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Replies (2)

Pick n Pay's replyOfficial

31 Oct 2017, 12:59

Good day Nicky,

Thank you for taking the time to write to us.

Kindly note that payment's made towards your store account takes 48 hours to reflect.

We have checked with the team and your payment of R2000 reflects successfully.

Kind Regards

Anwar Mooideen

Pick n Pay's reply31 Oct 2017, 12:59

Official

Good day Nicky,

Thank you for taking the time to write to us.

Kindly note that payment's made towards your store account takes 48 hours to reflect.

We have checked with the team and your payment of R2000 reflects successfully.

Kind Regards

Anwar Mooideen

's updateReviewer Update

31 Oct 2017, 13:02

I have just had a call from RCS telling me that it has been sorted. However, I am still absolutely shocked at the lack of input from Pick n Pay.

's update31 Oct 2017, 13:02

Reviewer Update

I have just had a call from RCS telling me that it has been sorted. However, I am still absolutely shocked at the lack of input from Pick n Pay.