AP
Andre P

1 reviews | Active since Nov 2015

02 Nov 2015, 13:52

Where has Quality gone

Pick n Pay Boston, formally known as Basils ... What has happened? Empty shelves, false advertising, sour products, unfriendly staff, hyped prices and the list goes on. Is the customer not your priority anymore? Are you that hungry for money that quality standards are now out the window and mass production prevails? If I had to sum up the last 2 months visiting your PnP, it would simply be \Disorganized Chaos".<br> <br> I have tried calling the head office"

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Replies (1)
Pick n Pay
Pick n Pay's reply02 Nov 2015, 14:59
Official
Hello prinsand,

Thank you for bringing these issues to our attention, and please accept our apologies for any inconvenience caused.

I have escalated this matter to our Western Cape regional office for their attention, and they will be in contact with you shortly.

Kind regards
Wendy-Lee Millar
Customer Care

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