JO
Joe O

1 reviews | Active since Aug 2011

03 Apr 2016, 12:51

Where do you source your cave-dwelling staff from?

Hi Pick n Pay<br> What cave do you source your cave-dwelling staff from?<br> My wife asked me to pick up a single product from Pick 'n Pay Randpark Ridge that apparently I couldn't get from #Checkers. This is a request she has to make as I loath going into your store due to badly presented staff members.<br> <br> My full interaction resulted in 3 effort-driven words from 2 staff members, Sarky* and Daffy*...\Smartshopper\", \"Cheque\" <br> and \"Savings?\", effort driven as they had to interrupt their very humorous conversation between each other to \"deal\" with me.<br> <br> No greeting, no confirmations, no thanks, hell there wasn't even eye contact until I pretended to be stupid and not know when they were asking for a payment method (that just got me a hairy and silent eyeball). Even my payment method was put on the counter and slid back to me like some backwater saloon in the wild west.<br> <br> No, we don't normally frequent Pick 'n Pay. My wife says you are more expensive than #Checkers but my reason is the continually poorly presented staff who treat me like a leper at a fashion show. So I will not brave another trip for repeated disrespect.<br> * Not their real names. I have undeserved respect for them."

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Replies (1)
Pick n Pay
Pick n Pay's reply04 Apr 2016, 10:46
Official
Hello joppenheim,

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number: ***