BE
Brendon E

1 reviews | Active since Oct 2011

17 Feb 2015, 10:50

wheel clamping zone without signs

on the 14/02/2015 I parked my car at pick 'n pay to get some snacks from spar. when I got back my wheel was clamped. I approached the security on the other side of the parking to find out what the problem was he then showed me a sign that said free parking for 15 min for pick 'n pay customers wheel clamping zone. I told him that there are no signs where I had parked he just ignored me and said I must pay R220 for release. I was with my wife and I was taking her to the moonstruck concert on 4th beach for valentines day so not to spoil her day I told him that's not right. he told me he can make a plan and asked me how much I have, I told him R150 and he said it's fine. I asked him for the manager he said he is busy. to keep the peace I paid him and he said you can go, no receipt of any kind to say that payment was made. there was only about 3 cars in the lot with myself.<br> they can do what they want to any customer even if you shop at pick 'n pay they will still clamp your wheels.

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Replies (1)
Pick n Pay
Pick n Pay's reply17 Feb 2015, 13:50
Official
Hello Brendon Ensal,

Thank you for your email communication, we do apologise for the inconvenience caused.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely
Marise Brown
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