CH
Candice H
1 reviews | Active since Mar 2009
04 Nov 2019, 16:33
What to do? What to do?
I always buy 'boyleg' underwear because I find the shape comfortable. I bought the PnP boyleg ladies underwear for the first time on the basis that I know the shape works for me. But the PnP boyleg fits like a brief. Of course, underwear is not returnable, so I didn't bother keeping the slip. Now, I have 3 pairs of PnP underwear that I don't like and am not going to wear. What to do, please?
Helpful (0)
Replies (2)0
Replies (2)
Pick n Pay's replyOfficial
07 Nov 2019, 13:43Good day Candice Thank you for taking the time to address your concerns with us. Kindly accept our apologies for unfortunate product experience. We would like to thank you for your valued feedback, Please resend the complaint to us via our customer care email address: ***, advising if you had swiped your Smart Shopper card at point of sale & date of purchase? For us to retrieve the transaction & include it to the escalation. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards,
Pick n Pay Team
Pick n Pay Team
Pick n Pay's reply07 Nov 2019, 13:43
Official
Good day Candice Thank you for taking the time to address your concerns with us. Kindly accept our apologies for unfortunate product experience. We would like to thank you for your valued feedback, Please resend the complaint to us via our customer care email address: ***, advising if you had swiped your Smart Shopper card at point of sale & date of purchase? For us to retrieve the transaction & include it to the escalation. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards,
Pick n Pay Team
Pick n Pay Team
CH
Candice H's updateReviewer Update
08 Nov 2019, 08:39Eek! The email address you have given me is not showing. Please mark your response 'private'; then I'll be able to view the information.
According to Hellopeter, sensitive personal information is masked from both sides (yours and the mine) for our own online security and safety.
Many thanks!
According to Hellopeter, sensitive personal information is masked from both sides (yours and the mine) for our own online security and safety.
Many thanks!
CH
Candice H's update08 Nov 2019, 08:39
Reviewer Update
Eek! The email address you have given me is not showing. Please mark your response 'private'; then I'll be able to view the information.
According to Hellopeter, sensitive personal information is masked from both sides (yours and the mine) for our own online security and safety.
Many thanks!
According to Hellopeter, sensitive personal information is masked from both sides (yours and the mine) for our own online security and safety.
Many thanks!