1 reviews | Active since Feb 2017

05 Feb 2017, 12:57

What terms and conditions

<p>Don't ever place an order with Pick n Pay online shopping. Placed an order on Monday for a deliver that took place on Tuesday. The order was not complete and I made a note of this as they said I should so that it could be done. On Wednesday I placed a complaint with the customer care and the shop manager called to say that my missing items would be delivered on that day. Ha ha ha shame on me for being a fool! It is now Sunday and even though Pick n Pay has taken my money I am still waiting for my goods. Now where does it say that they are allowed to do this and when am I going to be treated like a customer! I either want my money back or I want my goods.</p>

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Replies (1)
Pick n Pay
Pick n Pay's reply05 Feb 2017, 13:47
Official

Good day Robyn,

Thank you for taking the time to write to us.

We have followed up on your complaint and have been advised that our Online store has already delivered the remaining 6 litres of Juice.

Apologies for any inconvenience caused.

Kind Regards

Anwar Mooideen