EP
Estelle P

1 reviews | Active since Oct 2012

09 Jun 2017, 17:31

WHAT'S NEW WITH INCORRECT PRICING AT P&P?

<p>Normally when P&P has a price discrepancy, which is every time there are new specials at least the staff is friendly and helpful. </p> <p>Today at Benmore I had one of the worst experiences. First you had to wait for 15 minutes which I did - P&P and incorrect pricing every time is becoming a principal issue for me. They advertise as per the 50years birthday celebration fruit on special. Needless to say, it did not price correctly and when I asked about it I was told there is no such special. The teller even tried to tell the supervisor what the special said (After supervisor nearly took 10 minutes to try and calculate the slip) that the special said 2 of... blah blah and see the one was discounted..She was told off in no uncertain terms and I was told to go and recheck my special as it was one of each. After 30 minutes I really just did not have the energy for this so I walked, but I please would like to hear P&P comments on the well trained managerial staff that with every special do not know their specials that they are running...</p>

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Replies (2)
Pick n Pay
Pick n Pay's reply12 Jun 2017, 08:38
Official

Good day Estelle,

Thank you for taking the time to write to us.

Kindly accept our apologies for the poor service received.

We are addressing the incident with our Management team and will revert with feedback,

Kind Regards

Anwar Mooideen

Pick n Pay
Pick n Pay's reply12 Jun 2017, 08:38
Official

Good day Estelle,

Thank you for taking the time to write to us.

Kindly accept our apologies for the poor service received.

We are addressing the incident with our Management team and will revert with feedback,

Kind Regards

Anwar Mooideen