What happened to Pick n Pay, Main Road, Wynberg, Cape Town???

I would like to lay a formal complaint about Eunice, the front line supervisor at Pick n Pay, Main Road, Wynberg, Cape Town, who never ever is able to smile or greet, & who has an attitude that stinks, I would like to thank Jonathan, who is always so friendly & always has a smile on his face, Jonathan also took my written, formal complaint about Eunice, this morning. At any given time of day, why are so few tills open, what has happened to the staff at said store, & the staff also are so very unfriendly & seem to be be doing you a favour by serving you, what had happened to good old fashioned customer service?, Pick n Pay, please stop blocking your messages to me on hellopeter.com,this is MOST DEFINITELY NOT A GOOD REVIEW, VERY NEGATIVE, how do I give Pick n Pay, Main Road, Wynberg, Cape Town less than 0 stars???