SS
Skosana S

1 reviews | Active since May 2014

21 Sept 2015, 22:52

What happened to keeping promises made to customer

went to pick' n pay on Saturday morning with their pamphlet that started on the 15/09-27/09, most of the products I was looking where not in stock\and others I managed to get.I then asked the manager"who told me she doesn't even know about the special on paper and promised to give me a call on Monday the 21/09 as they didn't have enough stock at the shop. THEMBEKILE what happened to keeping your customers happy n going an extra mile for them"

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Replies (1)
Pick n Pay
Pick n Pay's reply22 Sept 2015, 09:34
Official
Hello skosanamrs,

Thank you for taking the time to contact Pick n Pay and for raising your concerns

Please accept our apologies for any inconvenience caused.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***