What an experience.....

Wow @ PnP V&A Waterfront, pay for my items and review my slip. Cashier scanned an item twice okay no problem can happen to anyone. i ask her if that was a mistake, her reply "yes, please go to information"like seriously. I'm on my lunch break i have to walk right across to their Information desk, have to fill in information like i'm returning an item. First of all she was not even apologetic about her error and she made it off to be nothing, secondly sending a customer to another till point to fix a mistake that you made. She was not even helpful or anything. No customer service or respect for their customers.....