LN
Lionel N

1 reviews | Active since Jun 2012

03 Mar 2015, 14:11

What a waste!

As a shareholder and fan of this retailer, I felt it my duty to complain.<br> I was shopping at the new Local Store in Perridgevale, Greenacres on 02nd March at 13h30.<br> The store was busy it being close to month end and lunch time. There were only two tellers open and eventually there was a long queue with many irate customers- some who even left their goods and went elsewhere. What made the situation even worse was that the manager or assistant manager were sitting at a table near the bakery in open view reading a magazine. The bakery manager was also watching this fiasco. There was no communication with the customers. A brand new store with poor management- What a waste!

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Replies (1)
Pick n Pay
Pick n Pay's reply04 Mar 2015, 10:55
Official
Hello lionel nieburg,

Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor customer service received.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***