RG
Rethabile G
1 reviews | Active since Apr 2018
18 Apr 2019, 13:27
What a shocked I had
I've just visited Pick n pay liquor I was so shocked when I paid and I was told to pack my own liquor in the plastic myself after I've ask if she is not going to pack it and she said No with confidence Wow since when we do that please update me ?
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Pick n Pay's replyOfficial
19 Apr 2019, 10:11Hi Rethabile ,
Thank you for choosing Pick n Pay and taking the time to write to us Please accept our apologies for any inconveniences caused to you. We view this incident in a very serious light, and would like to address this with our management team however you have not provided us with the stores name.
Please email us the stores name with your complaint to *** to enable our Customer Care Team to address this incident with store management. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay and taking the time to write to us Please accept our apologies for any inconveniences caused to you. We view this incident in a very serious light, and would like to address this with our management team however you have not provided us with the stores name.
Please email us the stores name with your complaint to *** to enable our Customer Care Team to address this incident with store management. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Pick n Pay's reply19 Apr 2019, 10:11
Official
Hi Rethabile ,
Thank you for choosing Pick n Pay and taking the time to write to us Please accept our apologies for any inconveniences caused to you. We view this incident in a very serious light, and would like to address this with our management team however you have not provided us with the stores name.
Please email us the stores name with your complaint to *** to enable our Customer Care Team to address this incident with store management. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay and taking the time to write to us Please accept our apologies for any inconveniences caused to you. We view this incident in a very serious light, and would like to address this with our management team however you have not provided us with the stores name.
Please email us the stores name with your complaint to *** to enable our Customer Care Team to address this incident with store management. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team