rR
renee R

1 reviews | Active since Sept 2016

30 Apr 2020, 18:12

What a disgrace. You ought to be ashamed. And during this time of hardship?

I purchase Nitrile gloves very often, I know the price. y son suffers from chronic excema. My local pharmacy was out of stock and I was advised that you carry the exact same product that I want - but nobody told me that you were exactly R100 more expensive per box!! The going price at my pharmacy is R150. By you the EXACT SAME box is R240. But do you want to know something else, on the lid of the box the prices was R140, crossed out and made to R240. You ought to be ashamed of yourselves! What a disgrace. I expect my R100 back post haste or face the full might of the law. If you see my face you will know that you see me at least four times a week, I purchase all my groceries by this branch. I refuse to look over my shoulder and watch that you are not cheating me.

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Replies (1)
Pick n Pay
Pick n Pay's reply07 May 2020, 20:20
Official
Hi Renee ,

Thank you for choosing Pick n Pay.
 
Please accept our apologies for the delay in response and any inconveniences caused to you.
 
We view this incident in a very serious light, we are busy addressing this with our management team.
 
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
 
We appreciate your patience and understanding at this very difficult time.
 
 
Kind regards,
The Pick n Pay Team